by Admin | Sep 15, 2022 | Uncategorized
It’s late and you’re still at your desk, with a stone in your stomach. Sitting back, you’re painfully aware that it’s not just you – everyone is overworked, and it’s clear that quality is dropping because people caught up, just trying to keep their heads above water.... 
by Admin | Sep 21, 2021 | Uncategorized
More change, more remote work, and more diversity means there are inevitably more assumptions, more misunderstandings and more disconnects between people. These disconnects are fundamentally important because they’re about how people understand the strategy and its... 
by Admin | Jan 19, 2021 | Organizational Behaviour
I was inspired by a piece that an AI programmer named John Salvatier wrote a while back, about the ‘surprising detail of reality’. In it, he relayed a story about how he and his brother used to work with their dad, fitting out houses. One day they were left alone to... 
by Admin | Nov 6, 2018 | Uncategorized
When a situation is so complex that someone has to have their ‘finger on the pulse’ to know what’s going on – human judgement just doesn’t cut it. That’s because ‘gut-feel’ generalizations of what other people are... 
by Admin | Sep 11, 2017 | Uncategorized
If you exposed some alignment gaps within a team, would this be opening a can of worms, or helping them move closer to success? Maybe I’ve been living in the Netherlands for too long. Here, I see that when two people at work discover a difference of opinion,...