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The Surprising Detail of Reality
I was inspired by a piece that an AI programmer named John Salvatier wrote a while back, about the ‘surprising detail of reality’. In it, he relayed a story about how he and his brother used to work with their dad, fitting out houses. One day they were left alone to...
Review of Mirror Mirror Whitepaper by Mary Boone
Review of Mirror Mirror Whitepaper - Many contemporary approaches to driving engagement still don’t work. They are focused on capturing people’s attention and exerting control rather than meaningfully connecting peers to each other in ways that allow them to succeed....
Profiling Three Mirror Mirror Network Members
We are proud to showcase some of the talent and experience with the profiles of three of our Mirror Mirror Network Members. To date, we have trained over 120 practitioners in 17 countries - some of whom are listed on this page. Rudolf Vogl – Founder / CEO...
The future of hierarchy – from direction to alignment
“Is there a future for hierarchy?” That was the question last week as a transatlantic panel of leadership and communication experts gathered for a discussion hosted by Mirror Mirror.
Dealing with Fear & Anxiety in a Time of Crisis
Three of our network members featured as expert panelists in today's webinar: Dealing with Fear & Anxiety in a Time of Crisis. Dr. Jacqui Leaman Grey, Nikki Hinksman and Suzy Giles presented some captivating and insightful content across different angles:...
Webinar links: Aligning Remote Teams – Tips from the Experts
A few of us in the Mirror Mirror network put on a webinar last week to share insights around how people in remote teams can be more effective and general tips on aligning remote teams. It's our way of responding to the dramatic implications of COVID-19 that are...
Risks, Biases, and Alignment
A body called COSO was established in 1985 to prevent fraud. It’s a private sector initiative with a remit to guide executive management and government entities in relevant aspects of organizational governance, business ethics, internal control, business...
Move Internal Comms into a new People Performance department
Think traditional internal comms. The intranet, newsletters, townhalls, annual survey. Levels of cynicism around these channels are embarrassingly low. So why are they still going on? Can you imagine an organization with zero media communications activity for...
The Emergence of Organizational Alignment Towards Agility
Article developed with Lukas Michel of Agility Insights When large social, industrial, or organizational changes impact the contexts in which people work, a key question arises: How can people align across organisations on an ongoing basis to perform well? ...
Organizational Trust and Alignment
Covey is clear:
“Just as the tax created by low trust is real, measurable, and extremely high, so the dividends of high trust are also real, quantifiable, and incredibly high.”
The Fog of Misalignment
Read about The Fog in organizations and why it’s relevant to performance.
Quick Read – The Illusion of Pride
Fascinating stuff: pride doesn't seem to connect much with confidence or positivity. The nature of pride and how it can sit in contradiction to other emotions showed up in our recent work on organizational alignment. The methodology we use involves assessing the...
Why Internal Comms is Disengaging Employees and What You Can Do About It
Recently, I was invited to join a podcast on the future of Internal Communications. It inspired this article, in which I share my views more fully. A lot of people won't like this but I'm just going to say it straight. But first, as a reminder: Posting / announcing...
When Culture Changes Take Minutes
We've all seen it: people behaving in one way in one setting, then behaving very differently in another setting. For example, in a formal meeting with top level leaders - a manager is well-prepared, considered, respectful, agreeable, even guarded. Once out of the...
Every team is unique but we are starting to see patterns!
Alignment - or specifically, misalignment - is one of the biggest barriers to business performance today. Strategies and initiatives fail because of it, yet many can’t find the tools to diagnose and address it. It's fascinating to discover that there...
If you think you’ve got your finger on the pulse, think again.
When a situation is so complex that someone has to have their 'finger on the pulse' to know what's going on - human judgement just doesn't cut it. That's because 'gut-feel' generalizations of what other people are thinking and feeling are inevitably tainted. They're...
Awareness of ‘what is’, is what we do.
The ultimate competitive advantage is popularity. That comes from a strong mental connections between the people you want to influence and their experience of your brand. A crucial part of making that connection is how your whole organization delivers on the brand...
Reverse Communications
It is well known that many archetypal corporate communications are despised, mistrusted, and disregarded. This is not welcome news but it still happens. We’re talking about the polished CEO message that has become neither meaningful nor sincere, from all of its edits...
The Emperor’s New Strategy – PART 2
See Part 1 here Finally, Henry’s day has come. He is the CEO of a global organization and is ready to reveal the new, long-awaited Strategy. Metaphorically speaking, it is a fine Cloak a made of red velvet, gold trim, and sparkly gold sequins. The company is called...
The Emperor’s New Strategy – PART 1
This is a story about two different strategy communication approaches. The first part is a tale about how old-fashioned traditional strategy communications can break an organization. The second tells the story about how great strategy communications can make an...