mirrormirroralignment.com/

We provide a more informed platform upon which you can add more value for your clients

Because when the working environment is busy and complex, people interpret things differently. This results in alignment gaps that can sit invisibly under the surface, affecting decisions and actions, and undermining engagement and performance. We identify those gaps and hand the insights across to you.

Product Details for Practitioners

TEAM REFLECTOR

Provides comprehensive alignment insights on how people in teams see their shared context, the team behaviours, and organizational support. Suitable for any level of team. Recommended where multiple teams are in scope.

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TEAM REFLECTOR HD

Provides more detailed alignment insights on teams in complex, difficult, or high impact, high-stake situations. Best for aligning senior and executive teams.
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AGGREGATE VIEW

Rolls up multi-team data to compare results between teams and show the overview across all  teams.
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CONTEXT FOCUS

Compares how people see their context at work and uncovers misalignment in understanding or interpretation of the strategy. Behaviour questions are not included in this product.
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CULTURE FOCUS

Purely measuring on how participants observe current alignment behaviours in the organization.  This reveals the actual alignment culture at play. Used for base-lining and feedback purposes.

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Team Reflector

The entry level survey product, which allows for an initial evaluation of the situation within and across teams.

  • Alignment e-survey (20 min. per participant)
  • Alignment report
  • Follow-up evaluation of change and progress

As a facilitator, you will be coordinating the e-survey coordination and distribution.

The Mirror Mirror fee includes set-up, run and report for the survey, including the re-runs to evaluate progress. The efforts for preparation, coordination of the reflector survey and other coaching activities in the context will be subject to your agreement with your client.

Mirror Mirror Services
  • Set-up & run of the survey
  • Data analysis & creation of the report
  • Survey re-run for progress evaluation
Your role & services
  • Introduction and coordination of the process and onboarding of the participants
  • Handling of the digital survey execution
  • Associated workshop or coaching activities to address the gained insight
When to use it
  • Evaluation of baseline and starting point for change or transformation programs
  • Root cause analysis in the case of underperformance or erosion of productivity
  • Continuous challenges within and across teams when it comes to prioritisation or objective management

Team Reflector HD

A deeper approach with guided interviews using live conversation to explore how your client’s teams perceive their current reality. Even though the survey results are anonymised, you will be able to read between the lines, react to mimics and other non-verbal indicators.

  • Guided but anonymised survey-based interviews (60 minutes/team member)
  • In-depth report and visualisation of alignment gaps
  • 2x follow-up evaluation of change and progress

As a facilitator, you will be running the interview sessions, and we recommend to arrange for an alignment gap & solution discovery workshop. If you need inspiration or support for the design of such a workshop, we will be providing you with reference material after your Mirror Mirror certification (link). You can also book additional consultation services with experts on the methodology.

The Mirror Mirror fee includes set-up, run and report for the survey, including the re-runs to evaluate progress. The efforts for interviews, workshops and other coaching activities in the context will be subject to your agreement with your client.

Mirror Mirror Services

  • Set-up & run of the survey
  • Data analysis & creation of the report
  • Survey re-run for progress evaluation
Your role & services
  • Introduction and coordination of the process 
  • Conduction of survey interviews and handling of the digital survey execution
  • Associated workshop or coaching activities to address the gained insight
When to use it
  • When forming new leadership or change management teams
  • Re-organization, re-structuring or strategic shift
  • When introducing new senior leaders or top management
  • To ensure full strategic alignment with top or core operations teams 

 

 

 

Context Focus

A focused approach that will surface misalignment or ineffectiveness in a specific business situation or functional context. The survey helps to unveil differing interpretation of a mandate or a shared objective to improve operational or leadership capabilities.

  • Anonymised e-survey or interview (20 min. per participant)
  • 48 context questions
  • Additional question sets for specific business functions, executive teams or post-M&A-environments available

As a facilitator, you will be coordinating the set-up and execution of the survey(s) and associated coaching activities. You can also book additional consultation services with experts on the methodology.

The Mirror Mirror fee includes set-up, run and report for the survey. The efforts for pre-interviews, coordination and other coaching activities will be subject to your agreement with your client.

Mirror Mirror Services
  • Set-up & run of the survey
  • Data analysis & creation of the report
Your role & services
  • Introduction and coordination of the process and onboarding of the participants
  • Conduction of survey interviews and handling of the digital survey execution
  • Associated workshop or coaching activities to address the gained insight
When to use it
  • Performance erosion or lack of collaboration in functional teams
  • Organisational re-calibration after mergers & acquisitions
  • Implementation of functional or divisional strategies

Culture Focus

 Studies show more alignment is achieved through behaviours in the areas of team learning, specifically psychological safety, task cohesion, group potency, and interdependence.  The Culture Focus product measures the extent to which people see behaviours across these areas, within their teams.  This makes it easy to see exactly what needs attention. 

  • Anonymized e-survey
  • 21 – 48 questions depending on the choice of additional questions
  • The report shows average responses and extent of alignment behaviours per statement for any number of participants

This report is used for base-lining and feedback purposes, as it shows the actual alignment culture at play.  The data can inform the design of events and be shared for use at group events.

 

Mirror Mirror Services
  • Set-up & run of the survey
  • Data analysis & creation of the report
Your role & services
  • Introduction and coordination of the process and onboarding of participants
  • Handling of the digital survey execution
  • Associated activities to address the insights gained
When to use it
  • Feedback and review situations
  • Baselining and assessing current state
  • Company events

 

 

 

Aggregate View

Rolls up multi-team data to show the overview and the comparison of results between teams in scope.

  • Shows how strategy communications are being received 
  • Allows you to see which teams are ahead or behind so where they can learn from each other
  • Identifies common areas of friction and concern

The Aggregate Report is your tool to facilitate conversations with key decision-makers or large groups reflecting on the ‘current state’.  You can book additional consultation services with experts to weigh in on what the data means and how it can be used.

The Mirror Mirror fee includes the development of the report. The efforts for interviews, workshops and other coaching activities in the context will be subject to your agreement with your client.

Mirror Mirror Services
  • Data analysis & creation of the report
  • Introduction to the key findings
Your role & services
  • Introduction and discussion of the findings with the client
When to use it
  • To inform senior level teams about the ‘current state’ across multiple teams
  • Company-wide calibration of strategy implementation and understanding
  • Multi-team events or alignment after re-structuring
  • Organizational integration after M&A