People interpret things differently based on their mental models: their biases, exposure to new inputs, previous experiences, and cultural lenses. Misalignment takes hold when these are not integrated into a shared reality. We call it ‘The Fog’.
Misalignment sits invisibly as a root cause of ineffective work. It leads to conflicting decisions and actions, wasted time and cost, confusion and frustration, interpersonal tensions, demotivation and attrition. These are ‘soft risks’ with far reaching impacts.
Now, instead of hoping things will somehow sort themselves out, you can manage alignment as a systematic process – safely and constructively.
“Barriers to psychological safety can present on a number of levels in the workplace. Mirror Mirror is a refreshing way of getting people around some of those barriers, by allowing them to share their views anonymously, and address key issues without judgement or blame.”
AMY EDMONDSON
HARVARD BUSINESS SCHOOL: NOVARTIS PROFESSOR OF LEADERSHIP AND MANAGEMENT
This 3 minute video explains Mirror Mirror: what, why and how
Run a cycle of Mirror Mirror in 4 steps
01
Choose survey modules
Create the right question set your team – the basic question set takes 15 minutes per person, surveys are anonymous.
02
See the insights
Confirm or discover where the gaps are in our alignment report.
03
Run alignment as a process
Run a streamlined alignment process to close the gaps – online 4-hour training needed; the design of sessions can vary to the needs of the team.
04
Measure the impact
Follow up and measure the impact of what changed and why.
01
Choose survey modules
Create the right question set your team – the basic question set takes 15 minutes per person, surveys are anonymous.
02
See the insights
Confirm or discover where the gaps are in our alignment report.
03
Run alignment as a process
Run a streamlined alignment process to close the gaps – online 4-hour training needed; the design of sessions can vary to the needs of the team.
04
Measure the impact
Follow up and measure the impact of what changed and why.
“It worked because everyone was engaged. It was their pressure and their context. I fully endorse Mirror Mirror as a cutting edge approach to leadership communications and employee engagement for change and innovation.”
FH-PROF. DR. JOHANNA ANZENGRUBER
PROFESSOR OF STRATEGY AND INNOVATION, UNIVERSITY OF APPLIED SCIENCES, UPPER AUSTRIA
“The Mirror Mirror facilitators were professional and flexible; the analysis was deep, absorbing all our complexity and diversity; and the follow up was complete. The whole experience that Mirror Mirror offers is unique and competitive. I highly recommend it.”
KATARINA S.
HR DIRECTOR, EU-FUNDED INNOVATION ORGANIZATION, GERMANY
“I was very happy to see the open participation – everybody really spoke up. I’m impressed because we don’t see this in our operational meetings. I hope we can bring it back there.”
MARK W.
TEAM LEADER, FMCG UNITED KINGDOM