People make sense of things on their own terms, based on past experiences, biases, and preferences. The resulting interpretations are often different, which can lead to conflicting decisions and actions. This is misalignment and it undermines morale and performance.
But we don’t have to muddle through this anymore. Mirror Mirror is a research-based approach that helps leaders and teams proactively manage team alignment. Our diagnostics identify and measure the gaps, and our framework provides a structure for conversations to recognize and close the gaps. Tried and tested, Mirror Mirror helps teams get engaged and take ownership to deliver better together.
“Barriers to psychological safety can present on a number of levels in the workplace. Mirror Mirror is a refreshing way of getting people around some of those barriers, by allowing them to share their views anonymously, and address key issues without judgement or blame.”
AMY EDMONDSON
HARVARD BUSINESS SCHOOL: NOVARTIS PROFESSOR OF LEADERSHIP AND MANAGEMENT
Our reports show
The common ground and differences between how people see their whole system at work
> The extent of alignment on the strategy and what is needed to implement it
> The extent of alignment on team learning behaviours
> The extent to which the organization is seen to support effective implementation
What the data does
Identifies and measures the extent of alignment
> Discovers opportunities for improvement that would otherwise sit in the blind spot
> Allows people to share and explore perspectives
> Gets issues on the table in an objective manner, without judgement or blame
> Evidences what needs further attention
What emerges from dialogue around the data
Whatever is needed for each team at that time, such as:
> lmproved clarity on the strategy
> Ideas and actions to improve collaboration
> Feedback for stakeholders
> New questions that arise from the shift in perspective
How teams benefit
> Reduce unnecessary frustration, cost and effort
> Explore different perspectives
> Stimulate engagement and group ownership
> Generate more effective action
> Create the alignment ripple-effect
> Improve performance
> Build alignment capability
mirror mirror
white paper
The Alignment Imperative
Real insights in context.
See the different perspectives that people have. Find out how leadership team culture sets the example. Discover what the alignment gaps are between people. Enable team members to own their views and work out
how to deliver better together.